August 9, 2015 9:03 am

Watching my daughter play volleyball yesterday I was impressed by the teams ability to control the ball. Whether it was a fast incoming serve, an error made that they had to correct or simply the state of play, they were always seeking to bring the ball under control. The benefit… when they slowed the ball down, they were better able to position for the final hit (or spike as referred to in volleyball terms).

In business and indeed in life, we all encounter various forms of chaos and incomings – whether self made or from external sources. The challenge is to slow the state of play. Step back, gain control and then…spike.

The other interesting observation I made was that when they didn’t land that killer shot or when an error was made from one of the team, they encouraged the team member and then immediately refocused on the next play.

It wasn’t the errors and chaos that mattered, it was control. They went on to win the set.

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July 28, 2015 2:29 am

Specific focus creates results. Little or no focus sends us spinning in circles – lots of dust no traction.

From time to time it seems that even the best lose their way. One of the things I have found useful when my world starts to spin and the previous clarity and momentum is replaced by a hazy sideways lilt, I go back to basics.

  • xx phone calls per day
  • one blog per week
  • one newsletter per month
  • two new appointments per week
  • reading one chapter per day of xx

You get the drift.

Create your own list of fundamentals that you can return to when your world starts to spin. The dust will settle and you’ll be back on the straight focused path again within no time.


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I’m Too Busy

July 2, 2015 8:40 pm

At various times in our work we find ourselves running at or close to personal capacity. Things are going well but we start to get the speed wobbles. We can either back off or push forward. Pushing forward is counter-intuitive. Our natural reaction is to say NO to more work in the guise of looking after our health, maintaining quality and so forth.

If you’re given to growth and development here are a few things you can implement:

  • Planning and Scheduling. Take time at the start of every day and every week to plan your time and schedule priority items accordingly.
  • Delegate. Whether you’re a manager or business owner, have 1000 staff or it’s just yourself ask the question “who else can do this?” (Sole traders can effectively outsource numbers of tasks that aren’t required to be completed by them).
  • Work with a sense of urgency. Increase your speed of completion.
  • Let go of perfection. Some things demand 100% e.g. workplace safety, but some things can be completed to 80%+. They might not be perfect but close enough. Know what they are and work accordingly.
  • Ascertain what is contributing to your goals and what activities need to go by the wayside. We often do things that account for very little.
  • Conduct stand up meetings instead of sit ins where there is a light agenda
  • Plan in me time. Set a time in the diary of when you will leave the office daily. Schedule at least a 24 hour block of weekly R&R time and then work all else around it.

Becoming more efficient ourselves always should be completed prior to hiring more staff or outsourcing to others. We can be quite amazing if we allow ourselves to use the push of busyness to pull us into efficiency.




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Values and Strengths

May 28, 2015 7:38 am

Values are all about what we prefer in life and the priority of those preferences. Highly successful people tend to have a good understanding of why they do certain things and what drives them. They also understand their strengths and seek to build on those.

Understanding our highest values and strengths along with aligned activity will help keep us off remote paths, moving forward and creating the life we so desire to live.

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Performance Ownership

May 22, 2015 3:41 am

When working to increase the performance of an employee it is never a case of one size fits all. Individual improvement is gained by working at the individual level, helping to establish personal performance ownership. Understanding the person – their values, motivators and passions will assist in directing the improvement initiatives accordingly. Helping an employee ‘own’ the improvements you want to see, must start with the person fully embracing the change.

For upward lifts in productivity, intrinsic motivation is far better than extrinsic. The former they own, the latter they merely comply with.

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Rest – Some tips on getting the refreshment you need.

May 15, 2015 1:55 am

Coming into a weekend after a busy week, and then with places to go and people to see in the next two days can often hinder the rest that our bodies and minds need to replenish. Here are some thoughts for getting the refreshment you need.

  • Take time on Friday afternoon wherever possible to give some thought to your weekend. Tidy your desk and deal with anything that will potentially aggravate you over the weekend. When you leave your office, purposefully close the door on busyness and open the door to rest
  • Know your particular rest requirements. If it’s alone time in your cave or kitchen; reading; sport; catching up with people and so forth, ensure that is part of your rest time
  • Plan your weekend ahead of time and don’t overload it. If I am having dinner with people I will only do that once on a weekend. As per the above point, I need alone time so I purposefully limit people time
  • Do something that’s fun and inspires you. For me it is going to see live music, dancing late and drinking some choice wine. For each it is different
  • If you live with others, plan the weekend together. You might like spontaneity but too much of it can make one exhausted
  • Make sure Monday is also planned so that your head can be clear throughout the weekend as much as possible. When you hit the office on a Monday you know exactly what is ahead of you

Enjoy your weekend. I know I will. I might even meet you on the dance floor.


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The Shadow of the Shoulds

May 4, 2015 10:28 pm

“I should do this.”

“I ought to do that.”

“I need to be better.”

“What will they think?”

“I’m a failure.”

We are too often driven by the external voices of the shoulds. Others expectations, examples set by role models, obligations. Then, if we are the perfectionist type, we never quite get there and beat the crap out of ourselves through negative self talk. Ever striving – never making it.

On the other hand, running free – motivated from within not from without is a genuinely free place to live.

One allows us the freedom to try and fail, ever increasing in our progress. The other binds us up; hinders advancement and creates unease and unhappiness. One is about self motivation – living intrinsically out of who we are. The other is living to others expectations which can include the perfectionist within.

Much better to run in the clear light of day than in the shadows of the shoulds.



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Turning Pain into Purpose

April 19, 2015 6:18 am

I have just come from meeting with my daughter who was expressing her passion for helping others deal with mental health issues. She showed me some of the areas she was wanting to develop so as to contribute to the healing of others. This has come from the pain that over time she has been dealing with step by step.

A friend of mine some years back survived a near fatal car accident. She has gone on to help countless others from her experience.

The skills and talents we have developed; the environments we have been exposed to; the jobs we have held; the relationships in which we have experienced pleasure or pain; the agonising situations we have encountered and then gone on to defeat (or are still defeating.) All of these and more make up the person we are today.

Often, we feel listless in life’s journey. Upon closer inspection we see that our yesterdays can often point to the direction of our tomorrows. Whether we have lived a predominately painful or pleasurable life, look to yesterday to ascertain what tomorrow might have in store. There may just be purpose in the pain.

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If It’s Not Raining…It’s Hailing

April 12, 2015 7:06 am

Speaking to a client of mine this morning, the city in which they live recently got smashed by a huge hail storm. The requests that are coming in for repair work are within their scope of works but not their bread and butter business. My client mentioned that this opportunity has the potential of  providing 12 -18 months work and while looking promising, they are cautious about not undermining their current business and customers. A genuine concern.

Here are some questions to ask when faced with opportunities that arrive but are outside of your current work.

  • Does this opportunity sit within your capacity, skill set, strengths etc?
  • How can you take full advantage of this AND build your current business at the same time?
  • What are the downsides and how can you mitigate associated risk?
  • What do you need to put in place to capitalise fully on the opportunity? eg. Short term funding, recruitment and/or allocation of existing people to the different departments.
  • What is the expected duration of this opportunity and how will you survive it in terms of personal energy, cash flow demands, staffing and so forth?

Taking full advantage of opportunities that come our way and that exist within our strengths and skill sets can take business and organisations to a whole new level. Opportunities can either find us or we find them. We often think of hail storms as a negative which in many cases they are. But, the astute business owner knows that there are sunny skies above the threatening storms. Rain is great, hail can sometimes be better – just depends on how you look at it.

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“I Will Just Grab Him”

March 19, 2015 10:09 pm

I called the office of a business owner who I know well. Upon my request for the owner the receptionist (male) said “I’ll just go grab him.” Now, being the visual person that I am,  my mind started up its visions of  the grabbing. When the owner picked up the call the brief conversation went as follows…

Owner: “Hi Ray.”
Me: “How did that feel?”
Owner: “What do you mean?”
Me : “Your receptionist said they were going to grab you.”
Owner: (not much to say but laughed sheepishly)

Language is important. Whether it might be the ever recurring “not a problem” by a well meaning assistant; addressing a table of diners as “yous”; the professional services receptionist dropping the ‘f’ bomb or the very visual “I’ll grab him” (all of which I’ve heard) – training our staff and ourselves the art of language etiquette is essential, both in personal and corporate life. People tend to respect more highly those who are well spoken and versed in language correctness while also saving them unnecessary mind replays of grabbing.

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What Song Are You Playing?

February 25, 2015 9:42 pm

I happened to be staying in a hotel a few weeks back near the parade start for the Giants Street Theatre performance in Perth. As they moved from the park to the street an accompanying band was playing a tune on the following flat bed truck. Ever since that day, the tune comes back into my head two to three times a week, reminding me of the event. The melodic hook in the song, hooked me.

What song is your business playing? What is the tune that lodges in the head of your customers and prospects? Is it one that evokes pleasant memories of customer service, quality products, workmanship and service – so much so that they will return for future business and tell their friends? Or is it simply a banal tune with no distinction, no hook?

Front of mind is better than out of mind. Which song are you playing?

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When to Initiate Change

February 4, 2015 1:46 am

If the return on investment is strong enough, thought should be given to the implementation of change initiatives as soon as possible. Every day you delay is another day of missed benefits. Whether that be $500 per day or $1,000,000 per day; of increased customer satisfaction or the current decline; of promoting your new product or allowing your competition the time to get ahead of you; of allowing toxic personnel to drag the organisation down or creating a great work place culture.  Choice is yours but if the value is demonstrated, the sooner you act the better off you will be.

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Stripping Down

January 27, 2015 12:16 am

If you want significant results in your business, strip down. What are the essentials that will drive results? Then, what are the things that will impede these results?

An athlete doesn’t wear long pants and a jacket when competing.
A race car is stripped down to the bare essentials to allow it maximum speed.

Business is no different.

What results do you want to achieve? What are the potential obstacles and hindrances? Deal with the impediments and you will drive faster, the outcomes will be greater.

Identify the bare essentials. Then, strip down – foot down – go hard!

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Thin Air Marketing

January 12, 2015 11:32 pm

There was a company that approached their marketing endeavours in an ad hoc fashion. They spent tens of thousands of dollars every year getting their message out, with one of their strategies being radio advertising. I am not picking on this form of advertising here but merely pointing out some issues…

  • Two of the ads promoted an area of their business that they were long known for in their town but…they disliked doing  that type of work and it made the least amount of profit
  • The other two ads were probably 50% near the mark of their core business
  • The radio company had never bothered to get a true understanding of their business and what they really wanted to promote
  • The radio company wrote ads more from a historical perspective of the company than its current direction
  • Because they weren’t analysing the response rate, weeks had gone by without a single call from the advertisements

The disconnect here, between the core business and its profit drivers,  and the corresponding advertising is strikingly apparent. When a company doesn’t have that deep understanding of who they are and where they make their money, and then promote their services in a shotgun, ad hoc approach, the chances of success are very limited. Combine this with no analysis of marketing strategies and corresponding enquiries and you’ve got good money going down the drain (or into thin air in this case).

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Gaining Favour

November 11, 2014 11:27 am

If you want to gain favour and be treated well, remember peoples names and then use it when you connect with them. Hopeless at remembering names? I use the notes app in my phone to record peoples names after I’ve met them. Then, prior to staying at a hotel, visiting a cafe etc, I review the list, recall their name and end up with a free glass of wine.

Whether customers, suppliers, restaurant owners, hotel managers, retail staff and the like, if you make the effort to remember someone, take an interest in them and engage with them, favour will definitely come your way.

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Efficiency Tip #9

November 6, 2014 11:22 pm

Plan tomorrow today. Arriving at your office at day’s start with a pre-planned schedule will keep you focused and less likely to be side tracked throughout the day.

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Efficiency Tip #6

May 25, 2014 6:22 am

Don’t put it down, put it away is what I used to tell my children. For adults it’s no different.
Create a place for everything and then when home or at the office, that’s where it goes.
Deal with each piece of paper whenever possible at the ‘touch time’.
Have a throw out every 30 days.
De-clutter. Re-organise. Simplify.
You will find your headpsace and corresponding efficiency in all life areas will increase significantly

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If You Say It, Do It

May 11, 2014 7:05 pm

Last month I spent an overnighter in a local private hospital after having some leg surgery. The hospital boasted the following tagline:

‘first class treatment, world class results’

Reading this upon admittance I mistakenly thought they meant it. Here are a few second class experiences:

  • no one cleaned up the wrappers, papers, rubbish in my room for the duration of my stay
  • requesting something sweet with my (instant) coffee  I received pre-packaged one star motel biscuits in a plastic wrapper
  • asking for an additional pillow the nurse was clearly frustrated with the request and told us how busy she was
  • A ten minute wait after my shower for the nursing staff to attend after buzzing them numerous times (the buzzer not having been placed adequately within reach nor working properly)
  • And the worst….being left on my own to shower (after the op) with no one checking on me

In my thinking this doesn’t reflect their tagline. One might think I am a fussy customer but given the nature of their ‘first class’ promise (for that is what the customer takes it as) and the fact that one feels quite useless and vulnerable with the after affects of anaesthetic I think my grievance is justified.

Companies and organisations spend millions of dollars on re-brands with pretty logos and clever taglines. All are absolutely useless if at ground level, service is hit and miss and they don’t do what they say they will do.

If you make promises – deliver on them
If you give deadlines – keep them (or communicate changes)
If you’re running late – call them
If you use a tagline – live it
If you say it, do it. Its that simple

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Increasing closure ratios of quotes and proposals

April 27, 2014 6:09 am

Thoughts on Increasing closure ratios of quotes and proposals:

  • Filter requests for quotes upfront. If it doesn’t fit your ideal client, sweet spot etc, deal with it immediately
  • Strength of relationship and referrals generally win over price
  • Buyers buy based on:
    – what they perceive to be value
    – needs and wants
    – emotive drivers
  • Slowing down the buying process in the initial stages often will give significant sales increases
  • Learn from your history. Keep records. Review to see what worked, what didn’t work and keep refining
  • Tweak your proposal/quote presentations. Keep trying small shifts and analyse the results
  • KPI’s and performance enhancement  should be based on sales from quotes rather than number of quotes. Better 10 quotes sent with 8 sales than 100 quotes sent with 8 sales
  • Tailor make the proposal around your buyer, not around your product or service
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Efficiency Tip #2

February 10, 2014 10:06 am

Batching similar tasks into one block of time will save you hours. Examples:
• opening mail and paying bills
• quoting
• returning calls and emails
• talking with staff
When you practice this with your phone and email alerts off, limiting distractions all round, your efficiency will dramatically increase

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Look For The Cause

January 30, 2014 4:45 am

Don’t get caught up in the problem, look for its origin. Whether cashflow issues, errors, delays, complaints etc, keep asking the question “what is the cause?”. Once isolated then correct it. And, often the correction of the one root cause will fix multiple surface problems.

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The Eagle

January 1, 2014 11:53 pm

Watching a flock of birds flying together, I noticed in the distance an eagle flying solo. The flock were doing what all flocks do – flapping their wings to maintain their togetherness and to continue on their merry way to their group destination. The eagle on the other hand seemed content in his solo existence. Effortlessly appearing to chart his own course. I picture him celebrating his differentness.

When it comes to our businesses and vocations, I observe that most are in the flock. They jump on the same bandwagons, do what everyone else is doing and fall prey to the latest fads and self help/business theories. You only have to read the daily posts on Facebook to see this play out. It’s convenient, safe and demands little thinking or self belief. Do what the other birds are doing, go where they are leading and we’ll be OK.

Being an eagle.takes courage. An eagle simply acts according to its being. It knows itself. It trusts its faculties. No flapping – just soaring. No ‘pack security’ – happy to chart its own course. Does what it was born to do.

As the new year gets under way, understanding YOURSELF in the context of your business or vocation is foundational. Do you love what you do and are you good at it? If not, be an eagle and change – leave the pack. If you do, ask “what makes me/my business significantly different to the flock?” Then ACT according to your ‘being’. You will see greater reward and experience less flapping.

Oh, and when the flock questions you, tells you it can’t be done, to seek something safer or de-friend you, you’ll know you are in the eagle category. It’s not safe but its definitely the way to fly.

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The Misnomer of “I Don’t Have The Time”

November 12, 2013 5:06 am

How often do you hear people say “I don’t have the time?” And how often do we say it? We have the same 24 hours as everyone else. Why is it that some seem to achieve much more than others? Three quick observations…

  • Prioritisation. Time is spent in direct proportion to what we value or what our priorities are. Understand your priorities and schedule your time and life accordingly.
  • Waste. If we have a very clear understanding of  what our key actions are for the day, and, plan how we spend our days, it will keep waste to a minimum. I meet with many people who easily get sidetracked onto things that don’t really count.
  • Meetings. Go into meetings with a planned agenda and deadline for the finish time. Communicate this to those you are meeting with and stick to it. One idea I’ve been a big proponent of (and clients of mine have practised with great success) are stand up meetings when the agenda is short. You will finish these in record time and as soon as you are done, start walking toward the door.

Saying “I don’t have time” or  “I’ve been too busy” are not valid reasons. Better to say ‘it’s not a priority so haven’t got to it as yet.”



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Beware The Whisperer

November 6, 2013 6:08 am

There is a Whisperer at large…. an unobtrusive personage who begins to influence us through the subtlety of whisper a couple of months out from the start of the New Year. This is what I hear…..

  • “you don’t need to do this now, leave it till next year”
  • “it’s been a big twelve months, you deserve to back off now”
  • “you don’t need to plan or think too much – things will work their way out”

I’m not sure about you, but I find myself at this time of the year tempted to listen to the Whisperer. The idea of slowing down is definitely appealing but then I think:

  • Yes its been a big year, but what year isn’t.
  • Yes, I can see the finish line of the calendar year but does that mean I should back the pace off now and not run right through it at full throttle?

Athletes lose races when they do that.

One of the things I have found most helpful over the past few years is that when I hear the Whisperer start, I don’t silence him, but rather use it as the motivation to push forward and even step up the pace so I can hit the years finish tape faster than when I started.

A few things to consider as we approach years end…

  • take time to reflect on the year and begin identifying what you will stop doing, keep doing and what to initiate as the new
  • what are the major outcomes of 2014 that you would like to see eventuate? (List these in the various life areas)
  • what are the key activities that you need to do in order to get those outcomes?
  • schedule those activities (even if it means using a diary or planner for the first time)

The major reason that people fail in getting the outcomes they want is that they neglect to follow through on the discipline of constant actions to create those outcomes. Outcomes don’t merely happen, they are the result of disciplined actions.

So, when you hear the whisper to slow down, drive forward hard. You will start the new year in much better shape if you do.

PS: For a planning tool to help you in ordering your thinking and actions around achieving your outcomes for 2014 click here


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Inefficiency Is Costing You

October 22, 2013 8:58 pm

Inefficiency, in any area of life whether personal or business, has correlating costs. Some examples…

Travel – not taking 15 minutes to think through what you will be wearing and needing for travel will cost you four to ten times as much in waiting at baggage claim. (I have just travelled for three weeks in the USA with only carry on)

Finances – inefficient record keeping and filing will cost you more in time and money when preparing your tax returns

Relationships – not dealing with issues directly at the time create increased angst, loss of focus, productivity and increases the time required to finally deal with the issue

Business – inefficient people and systems create decreased revenues and profitability, increased discord in the workplace, low productivity and so on.

Getting efficient requires the investment of time, thought, and money upfront. No spend upfront, no return. Invest in efficiency and your return will be far in excess of the initial effort.



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The Dance of Mastery

September 9, 2013 1:14 am

Fulfilling a long held dream to learn to dance, I started the process about five months ago. My experience can be summed up as frustratingly enjoyable. I have reflected on the lessons learned in dance as they apply to mastering any new skill whether in business or otherwise.

  1. The importance of a Dream. Entertaining a dream is important, even if we don’t initially set a deadline converting it to a goal.
  2. Mastery.  Starting something new begins at the bottom, requires patience and is achieved with continual practice. Research from various sources would suggest that mastery takes place after ten thousand hours.
  3. Stress. Frustration and stress from our lack of progress, combined with trying too hard actually hinders growth. My dance teacher tells me I’m an overachiever. In  a recent lesson after failing to recall a particular step I had practiced for months, I stopped midway frustrated with myself.  She forthrightly asked “how long did it take you to walk?”. I responded “I ran straight away”.  (I’m sure she gave me a new name at that moment!!!).
  4. Perfectionism. Tightly tied to point 3 above, perfectionism massively hinders the learning process. My teacher said I would learn twice as fast if I’d only let go and stop trying to be perfect. Only had to tell me once.
  5. Practice Practice Practice. In various business start ups and new learnings I’ve initiated, I’ve always given much time to practice, even if the exercise did not yield results at the start. With the mix of success and failure in the learning process, often there comes a break through point that yields increases of more than double our current results.  
  6. Mentors and Coaches. Having exceptional objective input into the learning process is essential. It speeds up the learning and assists in maintaining focus on the two or three main priorities at the time.
  7. Have fun. Life with all its variety, is to be embraced. Learning a new skill, starting a new business, embarking down a different path all create degrees of fear, excitement and wondering whether you should have ever started in the first place. Give yourself to the task. Practice, get up after you fall down and keep your eye on the goal. No one ever achieved anything worthwhile without challenge in the process. Laugh at yourself often and have fun… I think this is the way life was meant to be lived.

Happy dancing!

PS. oh and, I think my next blog will be to dance teachers to help them cope with students like me. My teacher definitely deserves a reward – thanks Judit!

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The Gift of Singularity

July 30, 2013 12:15 am

Freedom…unfettered, unhindered, not bound by constraints. Watching a child at play we gain insight into this beautiful gift of unchecked freedom. Born with this infant gift of liberty we run, dance, perform, with no concern of what others think of us. Everything within us flows in one stream – a coordinated singular current. As we progress through the various stages of childhood, adolescence and into adulthood, the freedom we once knew often becomes a stifled trickle. Erosion of confidence creates an inner conflict, the duality of intrinsic desire against the sense of needing to conform to extrinsic standards, whether they be societal, moralistic, imposed by authority figures and peers etc. This internal conflict has the effect of replacing the singular flow of emotion, action and purpose with that of obstruction. 

Musicians, athletes, artists, business leaders, dancers, chefs – to name a few, understand the need to recapture the essence of singularity. Without it they know they will never get to elite levels. For others, performing the simple tasks of the day or learning a new discipline, they know the importance of being fully present in the moment, focused and unimpeded by external or internal conflict. Here are some areas to consider in your quest for maximising singularity.

Being Present
Slowing down, centering ourselves in the moment, being fully aware of what is happening around us assists in achieving freedom in the present. The discipline of scheduling agenda items till a later time is essential

Small Goals
Not just the longer term outcomes we want to achieve but what are our important shorter term goals? It might be the floors washed in the morning, to master four particular bars of music in the practice session or to read a chapter of the book tonight that we’ve been meaning to get to. These small accomplishments create ascending platforms of achievement that confidence and self esteem are built upon, providing the ongoing impetus, motivation and momentum in tackling increased feats of difficulty.

All of us deal with the push and pull of daily life. Stress is the result of our attachment and internal reactions to external situations. If we allow ourselves to be attached to these external circumstances and essentially pull them into ourselves, this gift of singularity becomes conflicting double mindedness. Identifying the source of our stress, approaching it rationally and actioning that which is within our power to do, puts the control back into our court. Finances are a good example. Many people stress over bills and the ‘what if the car breaks down?’ The simple act of scheduling a weekly time to do your finances helps maintain control, alleviating the stress that comes when our heads are in the sand.

Without focus, effort and concentration is dissipated. Being fully present, having small achievable short term goals and a lack of stress results in singularity of purpose. Taking this one step further, exercising full concentration at the time, limiting external distractions such as email and phone calls assists in this singularity of purpose and progress.
Freedom…it’s up to us to regain it. Run, play, learn, achieve, have fun. No one else will do it for you and as my dance teacher constantly reminds me, “your muscles know what they’re doing, your brain just gets in the way.”

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July 4, 2013 7:53 am

For achievement orientated individuals and in the running of our businesses, perspective is one of the things we lose sight of very quickly. No matter how much progress we have made over the last five years, five months or five days, if things aren’t going well now or we haven’t seen results in the last week, we can quickly go into a tail spin with the self flagellating whip out, ever ready to beat ourselves into increased performance. 

One remedy is the purposeful gaining of perspective. Just as we would return from an overseas vacation and take time to review the photo’s, memories and travel experiences, we would do well to simulate this activity for our personal and business progress.

Remedial Interventions

  1. Take time out to review the journey. Five years, the last year, the last quarter etc – whatever is relevant.
        • What have you learned and grown in personally? 
        • Where did you detour or get lost? What were the reasons?
        • What hills have you climbed and what were they called? 
        • What have been the results?
  2. If you’re reviewing your business progress, list all improvements made including personnel, financial management, education, systems, sales etc
  3. If you’re feeling frustrated with your current situation or performance, sometimes looking back over a similar period of time in the last year or two can give you perspective that otherwise goes unobserved. One client of mine was beating themselves up for the cashflow drain that happened in the month of July. Reviewing the financials of previous years, every July was the same. Gaining perspective, he put the whip down and got to work to remedy the situation for the following year. 

As someone rightly said, “we overestimate what we can achieve in twelve months but underestimate what can be achieved in five years.” We would do well to take a longer term view, understand what we need to do daily in order to get to the five year destination, re-align our goals and then…put the whip down. Self flagellation, apart from hurting, simply impedes progress. 

Enjoy the view – from where you came and the mountains up ahead. You were born to climb!


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